Alternative
A Tidio Alternative for Document-Trained Answers
If you are on Tidio and only want the AI part, this page is about whether moving makes sense: what you give up, what it costs, and the four steps the migration takes.
Side by side
Every Tidio figure below is quoted from their own published pricing, with the page and the date we read it.
| Comparison | Cortexvia | Tidio |
|---|---|---|
| Cheapest paid plan | - | $24.17/mo (~₹2,300) |
| Free plan | ₹0 | $0 |
| Priced in your currency | ||
| Limit resets every day | ||
| No monthly quota to run out | ||
| No charge per answer resolved | ||
| Messages per day, entry paid plan | - | — |
| Chatbots on the entry paid plan | - | — |
| Upload size per file | - | — |
| Train on uploaded documents | ||
| Train on website pages | — | |
| Train on YouTube links | — | |
| Choice of AI models | — | |
| Custom domain for the chatbot | — | |
| Vendor badge | Free tier only | $16.67/mo add-on (~₹1,600) |
| Billing currency | INR | USD |
A dash means Tidio does not list it. Their figures were checked on 1 August 2026 against tidio.com/pricing. Rupee amounts in brackets are approximate, converted at about 95.48 rupees to the dollar on 1 August 2026 — they bill in dollars, so what you pay moves with the rate. Plans change, so check their page before you decide. Our figures are the same ones on our pricing page.
If you move
Four steps, and the first one is deciding whether you can live without live chat in the same product.
Decide about live chat
This is the whole decision. Tidio puts human agents and a shared inbox in the same product. If your team answers chats there, we are not a replacement for that part.
Re-add your sources
Upload the same documents and add the same website pages here. There is no import tool because the sources are your own files, not data locked in their platform.
Compare on real questions
Take the ten questions your inbox actually receives and run them through both. Answer quality on your own content is the only meaningful test.
Swap the snippet
Replace their widget script with ours in the same place in your template, then revert by pasting the old one back if it does not work out.
What differs
Not a feature count. The four things that change what you pay and what you have to maintain.
Priced in your currency, not converted at checkout
Our plans are shown and charged in your local currency. What you see is what you pay, whatever a converted USD sticker looks like.
No per-answer charge
Plans are metered on messages per day. There is no per-resolution or per-outcome fee, so a busy week does not produce a surprise invoice.
One snippet, any platform
A CDN script rather than a per-platform app, so the same install works on WordPress, Shopify, Webflow, React, Next.js, and hand-written HTML.
Trust pages published up front
Security, privacy, data usage, and platform status are all public pages rather than documents you request from sales.
Questions
The things people ask when they are deciding between the two.
Comparisons
Same format, same rules: their published figures, the page we read, and the date.
Get started
The free tier is enough to upload two documents and put the chatbot on a live page, which is a better test than any comparison table.
Do not take our word for the table. Upload one real document, ask it five questions your team actually gets, and judge it on the answers.