HR and people teams
HR Policy Chatbot From Your Employee Handbook
Staff ask HR the same questions about leave, expenses and benefits because the handbook runs to ninety pages. Turn it into a chatbot they can ask, with answers taken only from your policies.
The handbook, answered in a sentence
An employee wants to know how much notice annual leave needs. The answer is on page 34. The chatbot finds it, so neither they nor HR have to.
- Answers from your policies only
- It reads the handbook and policy documents you upload, so the answer reflects your rules rather than general advice.
- Sensitive cases go to HR
- Grievances, health matters and personal situations are pointed to an HR contact instead of being answered.
- Works on any device
- Staff open the chatbot's page in a browser, so there is nothing to install on work laptops or phones.
What staff ask
The questions HR answers by email every week, already written in the handbook.
Leave and time off
Annual leave rules, sick leave steps, parental leave and how public holidays are handled.
Expenses and travel
What can be claimed, how receipts are submitted and who approves them, from your expense policy.
Benefits
What each benefit covers and how to enrol, from your benefits guide.
Hours and remote work
Core hours, flexible working requests and remote work rules.
Set it up for the whole company
A handbook chatbot takes an afternoon. Keeping it current takes minutes a quarter.
Upload the handbook
The current employee handbook as PDF or Word. Remove drafts and superseded versions first.
Add policies as separate files
Leave, expenses, IT and conduct policies kept apart are easier to replace when one changes.
Set the HR contact
An HR email or ticket link for anything personal, sensitive or missing from the documents.
Share it internally
Post the chatbot's page on your intranet or team chat. Paid plans can place it on your own domain.
Why HR teams roll it out
Staff get policy answers in seconds, and HR gets its inbox back.
Answers in seconds
Employees get the policy answer straight away, from the handbook they would otherwise have to search.
More time for real cases
Routine questions leave the HR inbox, so the team can give its time to people who need a conversation.
On your own domain
Paid plans put the chatbot's page on a domain you control, so staff recognise it at a glance.
Easy to keep current
Replace one policy file and the chatbot answers from the new version that same day.
Before the rollout
What HR teams ask before sharing a handbook chatbot with staff.
Other ways teams use their documents
The same approach, applied to different readers.
Start with the leave policy
It generates more HR email than anything else.
Upload the leave policy and one other. Ask the five questions HR answered last week, and check each reply against the policy text.